Under Managing your account, select Sending automated vacation replies and then follow the instructions. Select the Options icon, and then select Options. You can set up an automatic reply to let everyone know that the account is going to be closed, and tell them where to send email to you in the future. If the email associated with your Microsoft account is from a different provider like you can skip this section because your email address won't be affected. During the waiting period, however, your inbox will continue to receive email messages. If the email address associated with your Microsoft account ends in or closing the Microsoft account deletes any email stored with it after the 60-day waiting period. For example, if you have a Skype subscription, go to the Skype support page and search for cancellation info.įor more info about cancelling a subscription, see Cancel or turn off recurring billing for a Microsoft subscription. Select Cancel and follow the remaining instructions.įor any subscription not listed there, go to the service itself (or to the retailer, if you bought the subscription from a retailer) to cancel. Sign in to Services & subscriptions on the Microsoft account website.įor each paid subscription, go to the subscription you want to cancel and select Payment & billing which appears under the name of the subscription you want to cancel. We strongly recommend that you don't close this account until you've made sure you have no personal or organizational subscriptions or outstanding balances associated with this account. If you have subscription or services outside of Microsoft that are associated with this account, we're unable to cancel those on your behalf. Select any heading below to learn more about what to do before closing your account: For example, use your remaining Online Commercial Support benefit and for developers, transfer any packages you saved on .īefore deleting your account, you may also want to review these articles: Close your account and Can I use Skype without my Microsoft account? And don't forget to consider less common services where you use your account. So, before you close your account, take some time to tie up loose ends, cancel subscriptions, and make sure you don’t leave anything important behind-like files, money from gift cards, or emails. You can't delete just one of these services and keep the others. Office digital perpetual licenses, like Office 2019 Home and StudentĪccount balance, unused Reward points and Microsoft Certification, including passed exams and associated transcripts. It also deletes all the services associated with it, including your:
Kindly do the following to close your Skype account:Ģ) When you're prompted to sign in to your account, double-check that it's the account you want to delete.ģ) Check that the page shows the correct Microsoft account, and then select “Next”.Ĥ) Read the list, and select the checkboxes to acknowledge you’ve read each item.ĥ) In the “Select a reason” drop-down list, choose the reason you're closing the account.Closing a Microsoft account means you won’t be able to use it to sign in to the Microsoft products and services you’ve been using. If you have Auto-recharge enabled and cancel your account without first cancelling your subscription, you will continue to be charged until your account has been permanently closed in 60 days. Active subscriptions have been cancelled so you don’t continue to get charged. Once your account is closed, you can't get it back.Ĭ. Important information such as files and contacts are saved.ī. If you really want to continue, before you close your Microsoft account, let's make sure you aren't leaving anything important relating to Skype behind:Ģ) Follow the steps in this article to verify that: Ī. If you close your Microsoft account, in addition to not being able to sign in to or access Skype, you'll no longer be able to sign in to other Microsoft consumer products or services such as, Office Online, OneDrive. It is not possible to separate your Skype profile from your Microsoft account. I would like to tell you something before close the account, Skype is one of a range of consumer services that is accessed through a Microsoft account. It would be a pleasure to help you and I hope to be able to successfully resolve your issue. My name is Steven P., an Independent Advisor. Thank you for posting your question on Microsoft Community.
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